How to run network diagnostic tests on Chrome OS

Is your Chromebook having networking points? Jack Wallen introduces you to a instrument that might provide help to clear up these issues.


Picture: iStockphoto/Savusia Konstantin

Typically talking, Chromebooks simply work. That is how they had been designed, and that is how they perform. After years of working with these gadgets, I’ve solely not often had points with networking, and most of these had been with a Pixelbook that was recognized to have networking points. 

However on these events that I do run into networking points with Chrome OS, I flip to 1 instrument to assist me troubleshoot. That instrument is constructed into the working system, however it’s tucked out of sight. Let’s untuck that app, so you may monitor down these networking points along with your Chromebook.

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What you may want

The one factor you may want to make use of the diagnostic instrument is a functioning Chromebook. One factor to bear in mind is that Google is planning on including a community diagnostic instrument to the final Diagnostics part within the Settings window. The app I’ll present you is just not that, however it’s one which’s been round for some time. 

The right way to discover the community diagnostics instrument

Log into your Chromebook and open Chrome. Within the tackle bar, kind chrome://community. On the ensuing web page (Determine A), you may discover six tabs: Basic, Community Well being, Community Logs, Community State, Community Choose and Visitors Counters.

Determine A


The Community Diagnostics instrument on Chrome OS.

Click on on the Community Well being tab, and you may see a number of drop-downs. Click on on any a kind of drop-downs to disclose the take a look at that it’ll run (Determine B) to verify on the well being of your community.

Determine B


You’ll be able to view all the assessments the well being verify will run.

Click on Run All Routines, and the well being verify will start. Every part ought to cross. If a take a look at would not cross, it ought to offer you an error message you should use to additional diagnose the issue. (I have never run into any points, so the whole lot is arising inexperienced for me.) Nevertheless, on one run, Google Companies (which makes use of video conferencing as its take a look at) did take appreciable time to run; it seems that was a problem on Google’s finish (as I used to be having issues with Google Companies on each machine at the moment). 

You may as well verify the next tabs:

  • Community State to view the standing of all of the seen networks.

  • Community Logs to configure and entry the logs UI (which is chrome://device-log).

  • Community Choose to pick out the community you need to use.

  • Visitors Counters to view information counts for an related community machine.

The one downfall to this instrument is that it would not offer you a lot in the best way of assist ought to one thing fail. Even so, it could possibly function a very good start line for troubleshooting networking points in your Chromebook. Perhaps, as soon as Google has added Community Diagnostics to the final Diagnostics instrument in Settings, you may discover not solely extra info however extra assist to get your Chromebook again on-line. 

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