Microsoft Outlook vs. Apple Mail: Which email client is best for business?

Outlook and Mail are two main electronic mail shoppers for the Mac. Is one higher than the opposite? Learn on to be taught why one veteran IT advisor thinks so.


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Though I could also be courting myself, I bear in mind when electronic mail first hit the scene and AOL, CompuServe and Prodigy had been main suppliers. Every supplied its personal software embedded inside proprietary software program. Some 30 years later, electronic mail is all over the place. We casually obtain and reply to messages even when standing in line for burritos and suppose nothing of it.

Fortunately, electronic mail consumer functions have made outstanding strides from these authentic primary and restricted interfaces. With many professionals’ days dominated by electronic mail, essentially the most minor of software changes could make a world of distinction. Small, seemingly insignificant however recurring positive factors accumulate. Such small enhancements, recurrently repeated, show you how to work sooner and extra effectively. So it is price your time to revisit not solely the e-mail consumer you utilize however the best way you configure its settings.

Mac customers have a selection. Apple Mail and Microsoft Outlook are two main electronic mail shoppers. Each are excellent apps, however having most popular Mail since 2005, I’ve discovered myself gravitating to Outlook since discovering Microsoft’s “new Outlook” choice.

As a Mac person, it is easy to miss Outlook. Mail’s adoption requires nearly no thought. This system is loaded by default and built-in elegantly inside macOS, whereas Outlook lengthy required downloading, putting in and configuring, plus a license, the final a complication largely resolved for the plenty, now. Microsoft 365 subscriptions embrace this system and a November 2021 Data-Tech Analysis Group report confirms that Microsoft’s Workplace 365 suite instructions an 87.5-percent share of the market and is utilized by nearly 600,000 US firms. Though different choices exist—with webmail interfaces and Thunderbird amongst them—Mac customers steadily have entry to each.

SEE: What Apple customers ought to count on when utilizing Microsoft 365 subscriptions (TechRepublic)

Mail has many strengths, actually. The benefit with which electronic mail accounts are related to the app is one. Mail advantages from being built-in inside macOS, as talked about earlier. Meaning you do not have to put in the app; it is already there, and hooks are already current from different applications instantly into Mail that simplify forwarding all the pieces from Notes to pictures through Mail messages.

Apple’s electronic mail program additionally presents a clear interface. Intuitive use and ease of operation are extra advantages. Mail’s ethereal presentation is definitely navigated and simplifies hiding and displaying folders and subfolders.

Doubtless your actual goal, for both electronic mail app, is new messages that arrive and require studying, responding, saving and/or deleting. Each electronic mail shoppers, rightfully, make new messages the main focus and provide sorting mail by conversations, too.

The apps additionally allow customization and adjusting a variety of components. For instance, utilizing Outlook, you may allow a centered inbox, show message previews, present sender photos and customise the toolbar. With Mail, you may alter the identical settings, show a favorites bar for generally accessed folders and add or take away mail actions to the Contact Bar on so-equipped Macs.

As you’d count on, each Outlook and Mail provide message preview and structure choices. For instance, I’ve adjusted my Mail window to show previews, the studying pane to the suitable, the favorites bar and simply icons for choose specified mail actions inside the toolbar (Determine A).

Determine A


Tweaking Apple Mail to work the best way you use pays dividends all through the day every day, so the time spent customizing Mail’s operation is properly definitely worth the funding.

Outlook boasts the identical capabilities (Determine B).

Determine B


Outlook is definitely customizable and boasts one function Mail does not: the power to answer to and even delete messages from instantly inside the preview.

In reality, Microsoft’s made nice strides and deserves credit score for simplifying and bettering Outlook’s operation. As famous in Microsoft Outlook vs. Apple Calendar: Which is finest for enterprise?, Outlook’s Calendar is a full-featured program that is turn into simpler and friendlier to function. The identical is true for Outlook’s mail part.

Surprisingly to me, I am ready for Apple’s builders to catch as much as Microsoft’s. Sometimes, in my expertise, Apple leads the cost for innovation, as beforehand demonstrated with the event of the iPhone, App Retailer and its personal silicon, for instance. However Microsoft has included a function I’ve discovered makes utilizing Outlook a greater choice than Mail: the power to answer to messages and even delete particular person emails from instantly inside the message preview itself. The function’s just like a automobile’s backup digicam; you are effective skipping the aptitude till you’ve got it, then you may’t go with out.

Does only one benefit, equivalent to the power to control electronic mail messages from inside the preview, justify switching apps? On this case, I believe so. Whereas Mail is a sturdy and dependable electronic mail consumer, the frequency with which many Mac customers work together with electronic mail justifies the change, particularly as Outlook has come to this point growing a clear interface and simplifying operation. As with Outlook’s Calendar, Microsoft’s performed properly sustaining extra superior options, however they’re hidden behind a easy canvas that higher helps you consider accessing and utilizing the options you want and use most, whereas tidying the complete look. That is as profitable a mix as is electronic mail on a Mac.

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