Small businesses need to step up efforts to secure and retain hybrid workers

Solely 31% are delivery laptops to staff and almost half have spent their very own cash on a distant workspace, a survey from GetApp finds.


Picture: GetApp

It is fairly clear that hybrid work is right here to remain, for the foreseeable future, anyway, and but, solely 31% of small companies are delivery laptops to at the least some staff, based on a brand new report. 

The Tech at Work survey from GetApp, a part of Gartner Digital Markets, additionally discovered that one in 4 employees used their private laptop computer for work earlier than the pandemic. As distant work continues, this places a corporation at increased danger for cybersecurity threats, based on the findings.

The report particulars tech challenges in a hybrid work setting and what staff count on from their firm’s tech setup. It makes the case for IT leaders to step as much as assist future-proof their organizations and be a strategic accomplice.

SEE: Hybrid Work Coverage (TechRepublic Premium)

With the brand new mannequin of labor, being distant generally comes with a hefty price ticket. Some 88% of respondents stated they consider employers ought to be chargeable for overlaying at the least some prices related to working from dwelling, however almost half of employees (48%) have spent anyplace from $100 to $500 of their very own cash on their distant workspace.

This latest examine of small enterprise employees additionally discovered that 67% of hybrid employee respondents stated having visibility into the schedule of colleagues working on-site would have a average to robust affect on their determination to work on the workplace on explicit days. 

That stated, an ineffective scheduling course of for on-site versus distant workdays was rated as the highest problem of a hybrid work mannequin, based on the report. 

IT can accomplice with HR to assist choose instruments for hybrid work

IT leaders might be strategic companions by serving to design an efficient and wholesome hybrid work tradition, and never simply be “the IT crowd,” stated Olivia Montgomery, senior content material analyst at GetApp.

“A typical thread all through the survey outcomes was addressing how IT can accomplice with HR to assist remedy some challenges of the hybrid work mannequin,” Montgomery stated. “This may be performed by deciding on instruments and establishing processes that assist not solely the technical wants of staff but additionally influence their job satisfaction.”

There was an expectation that having an amazing variety of software program instruments could be a significant problem for hybrid employees, she famous. “Nevertheless, it was shocking to seek out that an ineffective scheduling course of for distant versus on-site days was cited as the highest problem of hybrid work. This problem might look like one for HR departments or folks managers to tackle, however IT leaders can actually shine right here by designing an efficient scheduling resolution.”

Think about a distant work stipend

The examine outcomes additionally yielded surprisingly excellent news: The overall satisfaction reported by staff within the high quality of their IT sources, Montgomery added. “From company-issued {hardware} to software program entry administration, IT groups are offering excessive worth, and it is nice to see that acknowledged by staff—particularly when it may be simpler to give attention to damaging suggestions when shared anonymously.”

SEE: Hybrid work might create a two-tiered “class” system for workers, based on skilled (TechRepublic)

The survey findings additionally bolstered that organizations weren’t prepared for the swift shift from workplace to distant work, given the low variety of staff who had a piece laptop computer previous to the pandemic (38%) and that at the moment, one in 4 had been utilizing their private laptops for work, Montgomery stated.

“Now, it is secure to say most individuals who might earn a living from home do and wish to proceed doing so,” she stated. “Subsequently, hybrid work is probably going going to be the dominant working mannequin going ahead. Which means IT leaders have to design their processes to allow their enterprise to make use of any mixture of in-office and distant work fashions they select with minimal disruption if swift office modifications are wanted once more.”

The GetApp examine recommends that organizations contemplate providing a distant work stipend as a “moderately low-risk however high-reward approach by which HR can assist a hybrid workforce that is able to shift places within the case of a brand new disaster.”

A one-time stipend of $250 per worker, no matter work location could be “a superb method to present your staff that they’re valued and trusted,” the report instructed.

GetApp performed the Tech at Work Survey in July 2021 amongst 575 U.S.-based employees at small companies with at the least partially hybrid work fashions. Respondents had been screened for employment standing (full- and part-time employment) and the variety of staff at their firm (2-500), the corporate stated.

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